Welcome to LiveHim. Your privacy is important to us. This Privacy Policy explains how LiveHim LLC (“LiveHim,” “we,” “our,” or “us”) collects, uses, stores, and protects your information when you use the LiveHim mobile application, website, and related services (collectively, the “Services”).
By using LiveHim, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
Information You Provide
When you use LiveHim, you may provide:
- Name or display name
- Email address
- Prayer requests
- Journal entries
- Messages sent to the AI companion
- Reflection responses
- Feedback and support requests
- Account preferences and settings
Information Collected Automatically
We may automatically collect:
- Device information
- Operating system version
- App version
- IP address
- Usage data
- Feature engagement data
- Crash reports and diagnostics
- Subscription and purchase information
AI Conversation Data
Messages you send to the LiveHim AI companion may be processed by trusted third-party AI service providers to generate responses. These messages may be temporarily stored to improve functionality, provide continuity, and maintain service quality.
2. How We Use Your Information
We use information to:
- Provide and improve the LiveHim experience
- Generate personalized devotional content
- Deliver AI-powered conversations
- Provide customer support
- Monitor app performance and reliability
- Process subscriptions and purchases
- Send important account and service notifications
- Detect abuse, fraud, or security threats
- Comply with legal obligations
3. Faith-Based Guidance Disclaimer
LiveHim provides faith-based encouragement, devotional content, prayer support, and AI-generated conversations rooted in Christian principles.
LiveHim is not a medical provider, therapist, counselor, crisis service, or emergency response service. Information provided through the app should not be considered medical, legal, financial, or professional advice.
If you are experiencing a medical emergency, mental health crisis, or thoughts of self-harm, contact emergency services or a qualified healthcare professional immediately.
4. Subscription and Payment Information
Subscription purchases are processed through:
LiveHim does not directly store your credit card information. Payment information is managed by the applicable app store provider.
5. Third-Party Services
We may use third-party providers to operate and improve the Services, including:
- AI processing providers
- Cloud hosting providers
- Analytics providers
- Crash reporting services
- Subscription management providers
- Customer support tools
These providers may process information on our behalf and are required to protect your information.
6. Data Storage and Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain information only as long as necessary to:
- Provide the Services
- Maintain your account
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
You may request deletion of your account and associated personal information by contacting us.
8. Children’s Privacy
LiveHim is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.
9. Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- Access your information
- Correct inaccurate information
- Request deletion
- Object to certain processing activities
- Request a copy of your data
To exercise these rights, contact us using the information below.
10. California Privacy Rights
California residents may have additional privacy rights under applicable California privacy laws, including the right to request information about the collection, use, and disclosure of personal information.
11. International Users
If you access LiveHim outside the United States, you understand that your information may be processed and stored in the United States or other countries where our service providers operate.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be posted within the Services with a revised “Last Updated” date.
Your continued use of LiveHim after changes become effective constitutes acceptance of the updated Privacy Policy.
13. Contact Us
If you have questions about this Privacy Policy or your personal information, contact us: